Browse our frequently asked questions below
Or email firstname.lastname@example.org for general and technical support queries
How do I cancel my subscription?
Our tutorial will guide you through the process of cancelling an existing XER Schedule Toolkit subscription linked to a credit/ debit card.
How do I upgrade my trial to a full subscription?
The process of upgrading or purchasing an XER Schedule Toolkit licence subscription can be found in our tutorial – Watch tutorial
You can cancel your subscription at any time, following the initial payment.
How do I log in to XER Schedule Toolkit?
Watch our tutorial to learn how to log in
How do I register an account with XER Schedule Toolkit?
Watch our tutorial to learn how to register an account
How do I manage licence holders within my subscription package?
Learn how to allocate the different types of licence (admin/ associate) by watching our tutorial – Watch tutorial
How can I try XER Schedule Toolkit without committing to purchase?
Our free trial allows you to try XER Schedule Toolkit without committing to buying the product. There are 2 options available: Option 1 – Stay anonymous and use sample project data provided by us. Option 2 – Register for free (no credit card required) and import your own project data.
Watch tutorial or Start your FREE trial