Fair Usage Policy
At XER Schedule Toolkit, our mission is to empower you with a platform that facilitates seamless collaboration and project management. We celebrate the extensive use of our toolkit, as it signifies the value it brings to your projects. Our ethos revolves around inclusivity and the shared pursuit of a single source of truth in project scheduling.
Unlimited Use with Considerate Practices
We offer you the freedom to manage an unlimited number of projects and activities. However, to maintain optimal performance and ensure equitable access for all users, we implement a Fair Usage Policy.
Fair Usage Guidelines
To uphold the quality and reliability of our services, we kindly ask users to adhere to the following guidelines:
-
Projects: If your account encompasses more than 10 active projects.
-
Activities: Or if your schedules collectively contain over 50,000 activities.
Should your usage exceed these thresholds, we may reach out to discuss potential solutions.
Collaborative Solutions
Exceeding the fair usage parameters doesn’t result in immediate restrictions. Instead, we engage in a collaborative dialogue to explore options such as:
-
Archiving or removing inactive projects.
-
Upgrading your account to accommodate higher usage.
-
Acquiring additional licenses tailored to your needs.
Our goal is to support your continued success without compromising the experience of other users.
Our Commitment to You
We are dedicated to providing a platform that fosters collaboration without unnecessary limitations. This policy ensures that all users benefit from a responsive and efficient toolkit, aligning with our commitment to fairness and inclusivity.
Need Assistance?
If you have questions about this policy or require adjustments to your account to better suit your project demands, our support team is here to assist you. Please reach out to us at support@xertoolkit.com, and we’ll be glad to help.